WriterIO

Privacy Policy

Last updated: February 5, 2026

1. Introduction

WriterIO.Space ("WriterIO," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Any additional information you add to your profile
  • Research Content: Documents, notes, quotes, and sources you upload to your research library
  • Writing Content: Documents and text you create using our Services
  • Style Samples: Writing samples you upload for style profile creation
  • Payment Information: Billing details when you subscribe to paid plans (processed by our payment provider)
  • Communications: Information you provide when you contact us for support

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information:

  • Usage Data: Features used, documents created, time spent on the platform
  • Device Information: Device type, operating system, browser type and version
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies: Small data files stored on your device for session management and preferences

2.3 Information We Do NOT Collect

We do not collect or access:

  • Content from your device outside of what you explicitly upload
  • Information from your social media accounts (unless you choose to connect them)
  • Location data beyond general geographic region based on IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

  • To create and manage your account
  • To provide AI-powered writing assistance based on your research
  • To validate content using our Hallucination Guard technology
  • To generate citations and manage your sources
  • To create and apply your personal style profiles
  • To enable document export and sharing features

3.2 Service Improvement

  • To analyze usage patterns and improve our Services
  • To develop new features and functionality
  • To troubleshoot technical issues
  • To conduct research and analytics (using aggregated, anonymized data only)

3.3 Communication

  • To send service-related notifications and updates
  • To respond to your inquiries and support requests
  • To send promotional communications (with your consent)

3.4 Security and Compliance

  • To protect against fraud, abuse, and security threats
  • To comply with legal obligations
  • To enforce our Terms & Conditions

4. AI and Your Data

4.1 No AI Training on Your Content

We do not use your content to train AI models. Your research materials, documents, writing samples, and style profiles are never used to train, improve, or develop our AI systems or any third-party AI systems. This is a fundamental commitment of our platform.

4.2 How AI Processes Your Data

When you use our AI features:

  • Your research content is processed only to generate responses to your specific requests
  • Processing occurs in real-time and is not stored beyond your session
  • AI-generated content is attributed solely to you and your research
  • The Hallucination Guard validates content only against your provided research

4.3 Third-Party AI Providers

We may use third-party AI service providers to power certain features. These providers are contractually bound to not retain, train on, or use your data beyond providing the immediate service. They are subject to strict data processing agreements.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Services, including:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics providers
  • Customer support tools
  • Email service providers

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Data Security

We implement robust security measures to protect your information:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
  • Access Controls: Strict access controls and authentication mechanisms
  • Security Monitoring: Continuous monitoring for security threats
  • Regular Audits: Periodic security assessments and penetration testing
  • Employee Training: Regular security awareness training for our team
  • Incident Response: Established procedures for handling security incidents

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. Specifically:

  • Account Data: Retained until you delete your account
  • Research & Documents: Retained until you delete them or your account
  • Usage Logs: Retained for up to 12 months for analytics and security
  • Payment Records: Retained as required by financial regulations

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

You can access, download, and export your data at any time through your account settings. We provide your data in standard, machine-readable formats.

8.2 Correction

You can update or correct your account information at any time through your account settings.

8.3 Deletion

You can delete your account and all associated data at any time. Upon deletion, your data will be permanently removed from our systems within 30 days.

8.4 Opt-Out

You can opt out of promotional communications by clicking the unsubscribe link in any email or updating your communication preferences in your account settings.

8.5 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information, including standard contractual clauses and other legally approved mechanisms.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal information, please contact us.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We may also notify you via email for significant changes. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

WriterIO.Space
Privacy Team
Email: privacy@writerio.space
Website: writerio.space

14. Additional Rights for Specific Regions

14.1 European Economic Area (EEA) Residents

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority and the right to object to certain processing activities.

14.2 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your personal information. We do not sell personal information as defined by the CCPA.